サイトウ ヒロアキ   SAITO Hiroaki
  齊藤 広晃
   所属   立命館アジア太平洋大学  国際経営学部
   職種   教授
言語種別 英語
発行・発表の年月 2024
形態種別 学術論文
査読 査読あり
標題 Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work
執筆形態 筆頭著者
掲載誌名 Journal of Hospitality and Tourism Management
掲載区分国外
巻・号・頁 61,pp.91-100
総ページ数 10
担当範囲 All
担当区分 筆頭著者
国際共著 国際共著
著者・共著者 Hiroaki Saito
Andy Lee
Huong T. Bui
Tom Baum
概要 This study examines how hospitality employees recover during work breaks through interviews with 29 hotel employees in Japan. It identifies nine recovery activities and eight recovery experiences, including two new experiences: reconnection and refreshment. The findings reveal a two-phase recovery process in which employees undergo multiple experiences to achieve recovery, while highlighting the importance of workplace contextual constraints. The study provides practical insights for designing organisational practices that better support employee recovery during breaks.