USREY Bryan Gordon
   Department   Ritsumeikan Asia Pacific University  College of International Management
   Position   Associate Professor
Language English
Publication Date 2021/10/06
Type Research paper
Peer Review Peer reviewed
Title Consumer cynicism in service failures
Contribution Type Joint Work
Journal Psychology and Marketing
Journal TypeAnother Country
Volume, Issue, Page 39(2)
Author and coauthor Tran, H. A., Strizhakova, Y., Usrey, B., and Johnson, S.
Details Early Access
URL for researchmap https://onlinelibrary.wiley.com/doi/abs/10.1002/mar.21599?casa_token=g7ADjDmzR4gAAAAA:zckst_K296CyeanazdWm9Ueu0Wt1NDSUVIcM3Mk_Beb-ytoJ8fNevSaaRckIrhLJlpoCiUpqY8EvjcDO