SAITO Hiroaki
Department Ritsumeikan Asia Pacific University College of International Management Position Associate Professor |
|
Language | English |
Publication Date | 2015/06 |
Type | Academic/Professional Meeting Proceedings |
Peer Review | Peer reviewed |
Title | Transition of service culture across national borders: The role of managers and employees |
Contribution Type | First author |
Journal | QUIS 14, The 14th International Research Symposium on Service Excellence in Management |
Volume, Issue, Page | pp.456-458 |
Author and coauthor | Jurgita Sekliuckiene
Hiroaki Saito David Solnet Jay Kandampully |