KIM Youngsun (Sean)
   Department   Ritsumeikan Asia Pacific University  College of International Management
   Position   Associate Professor
Language English
Publication Date 2020/08
Type Research paper
Peer Review Peer reviewed
Title Customers’ reactions to other customer caused service
failures: The effects of tie strength on customer loyalt
Contribution Type Joint Work
Journal TypeAnother Country
Publisher Journal of Hospitality Marketing & Management
Details SSCI Indexed & ABDC Journal Quality List: A Level