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KIM Youngsun (Sean)
Department Ritsumeikan Asia Pacific University College of International Management Position Associate Professor |
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| Language | English |
| Publication Date | 2019/04 |
| Type | Research paper |
| Peer Review | Peer reviewed |
| Title | Observer reactions to other customer incivility: Emotional labor,
gratitude, loyalty to employee, and tipping intention |
| Contribution Type | Joint Work |
| Journal Type | Another Country |
| Publisher | International Journal of Contemporary Hospitality Management |
| Details | SSCI Indexed & ABDC Journal Quality List: A Level |