KIM Youngsun (Sean)
Department Ritsumeikan Asia Pacific University College of International Management Position Associate Professor |
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Language | English |
Publication Date | 2020/02 |
Type | Research paper |
Peer Review | Peer reviewed |
Title | I earn it, but they just get it: Loyalty program customer
reactions to unearned preferential treatment in the social servicescape |
Contribution Type | Joint Work |
Journal | Cornell Hospitality Quarterly |
Journal Type | Another Country |
Details | SSCI Indexed & ABDC Journal Quality List: A Level |