Department Ritsumeikan Asia Pacific University College of International Management Position Associate Professor
|Research paper (Other)
|Appreciative Inquiry summits and organizational knowledge creation: A social systems perspective
|Doctoral Dissertation, Claremont Graduate University
|Author and coauthor
|The purpose of this exploratory study is to develop alternative models for analyzing the systems dynamics of a large group conference format called appreciative inquiry (AI) summits. I apply Luhmann's social systems theory to the strategizing activities of AI summits to examine how this particular format is capable of generating organizational knowledge. An AI summit is a strategic planning conference in which hundreds of internal and external stakeholders collectively design the future of the organization through structured activities. It applies the principles of AI, a consulting method used in organizational development that focuses on the positive aspects of an organization as opposed to its problems. Very few rigorous evaluations of AI methods including AI summits exist, however. Critics challenge the approach's unconditional focus on the positive, questioning the validity of AI's methods and techniques.
|URL for researchmap