Department   Ritsumeikan Asia Pacific University  College of International Management
   Position   Associate Professor
Language English
Publication Date 2013
Type Research paper (Other)
Title Appreciative Inquiry summits and organizational knowledge creation: A social systems perspective
Contribution Type Single Work
Journal Doctoral Dissertation, Claremont Graduate University
Journal TypeAnother Country
Author and coauthor Makino, E
Details The purpose of this exploratory study is to develop alternative models for analyzing the systems dynamics of a large group conference format called appreciative inquiry (AI) summits. I apply Luhmann's social systems theory to the strategizing activities of AI summits to examine how this particular format is capable of generating organizational knowledge. An AI summit is a strategic planning conference in which hundreds of internal and external stakeholders collectively design the future of the organization through structured activities. It applies the principles of AI, a consulting method used in organizational development that focuses on the positive aspects of an organization as opposed to its problems. Very few rigorous evaluations of AI methods including AI summits exist, however. Critics challenge the approach's unconditional focus on the positive, questioning the validity of AI's methods and techniques.
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