ニシャーンタ ギグルワ   NISHANTHA Giguruwa    所属   立命館アジア太平洋大学  サステイナビリティ観光学部    職種   教授
言語種別	英語
発行・発表の年月	2010/08
形態種別	論文（学術誌・プロフェショナル誌）
査読	査読あり
標題	Change Management in Electronic Regovernanace: Re-Engineering the Pensions Department in Sri Lanka
執筆形態	共著
掲載誌名	Ritsumeikan Journal of Asia Paciific Studies (RCAPS)
巻・号・頁	28,pp.42-57
著者・共著者	Shahzadah Nayyar
概要	In the context of e-governance, the challenges faced by developing countries in harnessing the full potential of IT are significant. Harnessing the full potential of IT requires more than just installing a fully functional system − sensitivity to the environment in which the technology must be managed and applied is essential. The required management knowledge is often gained through experience of the deployment of existing technologies and methodologies. Without practical technologies and methodologies, institutions can suffer technical and social problems, leading to slow integration of the system and potential system failures. While technical issues will need to be resolved, change management will also be necessary to ensure that the organizational entity is able to cope with the ensuing change without unnecessarily alarming the stakeholders. Change management will be needed throughout both the planning and execution phases of the project to encourage a smooth and painless transition. This article details the multifaceted nature of change management in electronic re-governance based on the authors’ experience, gained through their practical involvement with the e-pensions system in Sri Lanka.
ISSN	1344-4204