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BEISE-ZEE Marian
Department Ritsumeikan Asia Pacific University College of International Management Position Professor |
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| Language | English |
| Publication Date | 2013/01 |
| Type | Research paper (Academic/Professional Journal) |
| Peer Review | Peer reviewed |
| Title | Service Responses to Emotional States of Business Customers |
| Contribution Type | Joint Work |
| Journal | Managing Service Quality |
| Volume, Issue, Page | 23(1),pp.43-61 |
| Author and coauthor | Wang, Joanne |
| Details | 著名な雑誌への論文掲載・申請：有り |
| DOI | 10.1108/09604521311287650 |