CHEN Shu-Ching
   Department   Ritsumeikan Asia Pacific University  College of International Management
   Position   Professor
Language English
Publication Date 2009
Type Research paper
Peer Review Peer reviewed
Title A Value-based Perspective of Market Orientation and Customer Service
Contribution Type First author
Journal Journal of Retailing and Consumer Services
Volume, Issue, Page 16(3),pp.197-206
Author and coauthor Quester, P.
DOI 10.1016/j.jretconser.2008.11.015
ISSN 0969-6989