クラスター ウィリアム ビー
  CLASTER William B.
   所属   立命館アジア太平洋大学  国際経営学部
   職種   教授
言語種別 英語
発行・発表の年月 2013/12
形態種別 論文(学術誌・プロフェショナル誌)
査読 査読あり
標題 The Impact of Technology Innovativeness on Four and Five Star Hotels in Switzerland
執筆形態 共著
掲載誌名 Journal of Hospitality and Tourism (JOHAT) Volume 11 Number 1, 2013, ISSN : 0972-7787
巻・号・頁 11(1),pp.1-18
著者・共著者 Phillip Pardo, Malcolm Cooper, Didier Steiner & William Claster
概要 This paper explores perceptions of Technology Innovativeness (TI) within a sample of deluxe hotels (4 and 5 star) located in Switzerland. It describes the views and opinions of senior managers on innovativeness. The findings highlight how top managers and owners of these hotels perceive and use innovativeness in order to gain competitive advantage, how local and national culture is used in developing that advantage, and how a strong relationship between all major stakeholders in the hotel industry could hold the key to both origin and destination innovation
ISSN 0972-7787