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SAITO Hiroaki
Department Ritsumeikan Asia Pacific University College of International Management Position Professor |
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| Language | English |
| Publication Date | 2022 |
| Type | Research paper |
| Peer Review | Peer reviewed |
| Title | The Impacts of Covid-19 on the Tourism Sector: Changes, Adaptations and Challenges |
| Contribution Type | Joint Work |
| Journal | Tourism: An International Interdisciplinary Journal |
| Journal Type | Another Country |
| Volume, Issue, Page | 70(70),pp.465-479 |
| Total page number | 15 |
| Responsible for | All |
| International coauthorship | International coauthorship |
| Author and coauthor | ◎Danilo Brozovic
Hiroak Saitoi |
| Details | This study examines how the COVID-19 crisis transformed the tourism industry across five areas: digitalisation, business model flexibility, human resources, travel restrictions, and risk and crisis management. Based on an analysis of 240 online documents, it highlights key adaptations, including hybrid tourism products, changing service encounters and travel patterns, and greater risk awareness and preparedness. |