SAITO Hiroaki
   Department   Ritsumeikan Asia Pacific University  College of International Management
   Position   Professor
Language English
Publication Date 2025
Type Research paper
Peer Review Peer reviewed
Title Well-being of hospitality employees: A systematic literature review
Contribution Type First author
Journal International Journal of Hospitality Management
Journal TypeAnother Country
Publisher Elsevier
Volume, Issue, Page 124,pp.103955
Total page number 14
Responsible for All
Authorship Lead author
International coauthorship International coauthorship
Author and coauthor Hiroaki Saito
Danilo Brozovic
Tom Baum
Details This systematic literature review examines hospitality employee well-being (EWB) to address the fragmentation of research across numerous theoretical perspectives. Using the PRISMA process, 122 articles from 19 hospitality journals were analysed. The findings identify key individual-, group-, and organisational-level stressors, resources, and practices affecting employee well-being and provide an integrated framework and directions for future research.