(Last updated : 2021-04-09 11:17:45)
  SAITO Hiroaki
   Department   College of International Management
   Position   Associate Professor
■ Education
1. 2012/04~2016/06 〔Doctoral course〕, Hospitality Management and Service Management, The University of Queensland UQ Business School, Completed, Ph.D.
2. 2010/02~2011/12 〔Master degree program〕, Master of International Hotel and Tourism Management, The University of Queensland School of Tourism, Completed, Master of International Hotel and Tourism Management
■ Academic and professional experience
1. 2012/03~2016/09 Casual Academic
■ Message
Message to undergraduate students: It is no one but you who create your future. APU provides you a great opportunity to develop your perspectives, skills, and networks for your future. Let’s create a great learning experience together. Look forward to embarking on the journey with you! Message to graduate school students: APU has many rich resources to help you develop your research skills. Use them cleverly and develop your future perspectives in academic research.
■ Current specialized field
Hospitality Management, Service Management, Organisational Psychology & Behaviour 
■ Books and theses
1. 2021 Article Do personal values matter? The effects of personal values on hospitality employees' service climate perceptions Journal of Hospitality and Tourism Management 47,pp.190-201 (Collaboration)  Link
2. 2020/05 Article Tourism and Hospitality Curriculum in a Japanese University: A Synthesis, Analysis and Example Japan Society for Tourism Studies pp.8-9 (Collaboration)  Link
3. 2020/02/18 Article Hotel employees’ recovery experience from job stress: The role of staff breakrooms   (Collaboration) 
4. 2019/07/07 Article Critical Evaluation of a Tourism-led Strategy for Post-disaster Recovery in Northeast Japan   (Collaboration) 
5. 2019/05/23 Article The role of staff breakrooms in mitigating emotional labor issues and fostering employee well-being   (Collaboration) 
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■ Academic or professional association memberships
1. 2018/03 Asia Pacific CHRIE
2. 2018/04 ∟ Asia Pacific CHRIE board member - Country representative for Japan
3. 2014/02 The Council for Australasian Tourism and Hospitality Education
■ Conference presentations
1. 2020/11/14 Tourism and hospitality in the post-corona world: Adaptations, challenges and opportunities (18th Asia Pacific Conference)
2. 2017/12/17 Integration of Tourism in Post-disaster Recovery of Tohoku Region (International Symposium: What is Japanese Studies?)
3. 2018/12/01 The critical Issues of Managing Hospitality Employees in Japan. The Role of Staff Break Rooms (16th Asia Pacific Conference, Oita, Japan)
4. 2018/09/28 Mobilities in the Asia Pacific region: travel – migration nexus (Nexus of Migration and Tourism: Creating Social Sustainability Symposium, Hanoi, Vietnam.)
5. 2018/02/06 Does a religion matter in travel risk and behavioural intention in earthquake vulnerable cities? A case for domestic traveller in Indonesia and Japan (The Council for Australasian Tourism and Hospitality Education)
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■ Research topic, funded research and KAKENHI
1. 2020/10~2025/03  Inducing pro-environmental behavior in tourists for the sustainable development of Japan's tourism and hospitality industries  (Key Word : )
2. 2020/04~  The role of staff breakrooms in employees' psychophysiological recovery, well-being, and performance  (Key Word : Hospitality Management, Employee Well-being, Psychophysiological Recovery, Physical environment)
3. 2018~2019  Pilot Study about the adaptation of business models to the automation of service in the context of hospitality sector in Japan.  (Key Word : )
4. 2017/04~2020/03  The Staff Oasis: The role of staff break rooms for hospitality employees' wellbeing and performance  (Key Word : )
5. 2017  The Swedish Foundation for International Cooperation in Research and Higher Education - Sweden-Japan 150 Anniversary Grants  (Key Word : )
■ Awards and honors
1. 2018/02 Journal of Hospitality and Tourism Management 2017 Best Paper Award
2. 2012/04 University of Queensland International Scholarship
3. 2011/12 Dean’s Commendation for High Achievement
4. 2011/12 Dean’s Honor Roll
5. 2011/03 Departmental Scholar Award
■ Educational ability
● Practice example of education method
1. 2018/04~2019/03/31 Collaborative student assignment with the local companies - Organisational Behaviour (E & J)
2. 2018/04~2018/07 Multicultural Collaborative Learning - Service Management (E)
● Announcement concerning education
1. 2018/08/29 Guest Speaker at University of Skovde , Sweden