(Last updated : 2024-05-21 14:15:38)
  SAITO Hiroaki
   Department   Ritsumeikan Asia Pacific University College of International Management
   Position   Associate Professor
■ Education
1. 2012/04~2016/06 〔Doctorial Course〕, Hospitality Management and Service Management, The University of Queensland UQ Business School, Completed, Ph.D.
2. 2010/02~2011/12 〔Master Course〕, Master of International Hotel and Tourism Management, The University of Queensland School of Tourism, Completed, Master of International Hotel and Tourism Management
■ Academic and professional experience
1. Assistant Professor
2. 2012/03~2016/09 The University of Queensland Casual Academic
■ Message
Message to undergraduate students: It is no one but you who create your future. APU provides you a great opportunity to develop your perspectives, skills, and networks for your future. Let’s create a great learning experience together. Look forward to embarking on the journey with you! Message to graduate school students: APU has many rich resources to help you develop your research skills. Use them cleverly and develop your future perspectives in academic research.
■ Current specialized field
Hospitality Management, Organisational Psychology & Behaviour, Diversity & Inclusion Management, Service Management (Key Word:Hospitality Management, Organisational Psychology & Behaviour, Employee well-being, Diversity & Inclusion Management, Service Management) 
■ Books and theses
1. 2024 Article Vietnam tourism at the crossroads of socialism and market economy Tourism Review  (Collaboration)  Link
2. 2022 Article The Impacts of Covid-19 on the Tourism Sector: Changes, Adaptations and Challenges Tourism: An International Interdisciplinary Journal 70(3),pp.465-479 (Collaboration)  Link
3. 2022 Article Resource convergence for post disaster recovery Annals of Tourism Research 93 (Collaboration)  Link
4. 2021 Article Do personal values matter? The effects of personal values on hospitality employees' service climate perceptions Journal of Hospitality and Tourism Management 47,pp.190-201 (Collaboration)  Link
5. 2021 Article Tourism Disaster Risk Communication: Foreign Employees’ Preparedness and Involvement in the Japanese Accommodation Industry Tourism Planning and Development pp.1-10 (Collaboration)  Link
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■ Academic or professional association memberships
1. 2018/03~ Asia Pacific CHRIE Link
2. 2018/04~ ∟ Asia Pacific CHRIE board member - Country representative for Japan
3. 2014/02~ The Council for Australasian Tourism and Hospitality Education (CAUTHE)
■ Conference presentations
1. 2023/06 Resource management for post-disaster tourism (Australia-Japan joint symposium: Tourism and disaster resilience)
2. 2023/02/01 Multicultural team and inclusion in education (Inclusive Leadership Symposium 2023)
3. 2022/12/03 Hospitality employees’ recovery at work: The role of breaktime in employee well-being (20th Asia Pacific conference)
4. 2022/05/23 The role of ethical leadership in mitigating migrant workers’ perceived social exclusion and promoting their well-being: The case of the hotel industry in Japan (20th APacCHRIE Conference)
5. 2021/06/03 Organizational changes, Employee Wellbeing, and Leadership for Ryokans’ Survival in a Global Crisis (19th APacCHRIE Conference)
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■ Research topic, funded research and KAKENHI
1. 2022/04~2027/03  From Crisis to Resilience: The social & ecological systems (SES) approach to tourism recovery in East Asia  (Key Word : )
2. 2020/04~2025/03  The role of staff breakrooms in employees' psychophysiological recovery, well-being, and performance  (Key Word : )
3. 2020/10~2025/03  Inducing pro-environmental behavior in tourists for the sustainable development of Japan's tourism and hospitality industries  (Key Word : )
4. 2021/06~2023/03  Factors contributing to the social inclusion of foreign employees into the workplace: The case of the hotel industry in Japan  (Key Word : )
5. 2018~2019  Pilot Study about the adaptation of business models to the automation of service in the context of hospitality sector in Japan.  (Key Word : )
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■ Awards and honors
1. 2023/07 Ritsumeikan Asia Pacific University – Outstanding Achievement in the Field of Research for AY2022
2. 2019/09 Ritsumeikan Asia Pacific University – Outstanding Achievement in the Field of Teaching for AY2018
3. 2018/10 Ritsumeikan Asia Pacific University – Outstanding Achievement in the Field of Research for AY2017
4. 2018/02 Journal of Hospitality and Tourism Management 2017 Best Paper Award
5. 2012/04 University of Queensland International Scholarship
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■ Educational ability
● Practice example of education method
1. 2018/04~2018/07 Multicultural Collaborative Learning - Service Management (E)
2. 2017/04/01~2018/03/31 Faculty Development Program: Minnesota Teaching Effectiveness Training
● Announcement concerning education
1. 2018/08/29 Guest Speaker at University of Skovde, Sweden
2. 2018/07/17 Class observation by request (President)- Service Management
3. 2018/06/19 Class observation by request (JICA and Egypt-Japan University of Science and Technology)- Service Management
■ Professional contribution to Society
1. 2018/11~ Guest Speaker at University of Skovde, Sweden